The easiest way to open an Incognito window is with the keyboard shortcut combination Ctrl+Shift+N (Windows) or Command+Shift+N (macOS).Īnother way is to click on the menu on the upper right – it's the three vertical dots – and select New Incognito Window from the list. Follow the directions below based on the browser you are using. If you are experiencing continued issues playing videos, switching to an Incognito browsing window might help.

Solution home Viewing an Event Having Tech Problems? Switching to Incognito / Private Browsing